Message "Unrecognized database format"
Your database is damaged.
This is caused by either a hardware failure or Windows crashing at the
The solution is to restore your database from
backup. It's sometimes possible for Plane or a data recovery specialist
to fix the database but we don't recommended it unless you have no
Some typical causes:
Power outage or brownout. Make sure that the computer
has an uninterruptible power supply, a.k.a. UPS or battery backup, and
that all peripherals are on surge suppressors. If you have a network,
the hub/router/switch also must be on a UPS.
Failed/Failing internal component such as power supply,
hard disk, disk controller, system board, processor fan, etc..
Overheated computer. Pet hair and dust may be
blocking the vents, fans, processor heat sink, etc.
Manually switching off the computer's power switch
while KennelSuite is running.