Software has been creating unique software for commercial
boarding kennels, grooming salons, daycares and
stables since 1999.
Jay Vinton. I'm the owner of Plane Software and the
creator and author of KennelSuite.
I'm sorry to
close on July 31, 2016.
Ongoing tech support
will be handled something like this:
New customers will continue to
receive regular tech support until
one year after their original
purchase of the full product.
Customers with existing tech
support cases will continue to
receive support until the
problem is resolved.
others, I haven't decided. Support
could be nothing or it could be a
fee-based arrangement. I'll let
The best way to
is to click
File > Backup
at the end of each business day. This not only
copies your data for safekeeping, it also runs
maintenance routines on your database to keep
it healthy and efficient.
If you don't do this
maintenance, your database will eventually
blow up, much like a car's engine that doesn't
get scheduled oil changes.
important to have a UPC (uninterruptible power
supply, aka battery backup) on each computer.
I'll be posting more
topics in the FAQ (you'll find it on the
website in the menu on the left) on caring for
your database and recovering from a crash.
I wouldn't be too
concerned about not having tech support.
KennelSuite is easy to learn & use and,
despite some squirreliness in v9, it's quite
All you need to do is take a
backup/maintenance by clicking File
> Backup from KennelSuite's main
window at the end of every working day.
If your disk
crashes or the database becomes damaged for
some reason, you can restore from yesterday's
Then manually reconstruct what
happened today before the crash. Use printable things
like run cards for the check ins and the sales
detail report for the check outs.
Another good practice, which will probably
mean that you won't need to restore from
backup if your disk crashes, is to add a
second disk in a "RAID 1" configuration.
The RAID software is built into Windows so
your cost is only the price of a hard disk and
the labor to install and configure it. RAID is
very cheap insurance and I highly recommend
There are many levels but you're
interested only in "RAID 1" for redundancy.
Stay tuned for more articles in the FAQ.
provided by the Detroit Kennel Club